ManageMyHealth™
Service Specification
Last Updated on September 1, 2012
PART 1
Name of Product – ManageMyHealth™ Patient Portal
The following service specification applies to the ManageMyHealth™ Patient Portal
product and service.
The ManageMyHealth™ Patient portal is a secure online health solution that extends
the capabilities of the practice management software and allows the practice to
interact with patients.
Key Features:
a) Appointment Booking
b) Repeat Prescription Requests
c) Email Requests
d) Normal Lab Result Notification
e) Email Recalls
f) Access to Patients Health Summary
g) Health Indicators
h) Patient Journal
i) Patient Calendar
j) Goal Tracking
Name of Product - ManageMyHealth™ Shared Electronic Health Record
The ManageMyHealth™ Shared Electronic Health Record (SEHR) Platform enables a General
Practice to share selected parts of Patients health records with other health providers
with the patients consent.
The Key Features:
a) Medications prescribed by your GP
b) Allergies
c) Classifications
d) Lab Results filed by your GP
e) Recalls
f) Immunisations
g) GP Consultation Notes
PART 2
Service Availability
a) The Licensor aims to make the ManageMyHealth™ available
as a software as a service without interruptions.
b) However the ManageMyHealth™ will need to conduct
scheduled maintenance from time to time and this may result in scheduled outages
where the service may not be available.
c) ManageMyHealth™ will give advance notice (where
ever possible) of any such scheduled outages and indicate the expected duration
of the outage.
d) Downtime may also be possible due to external factors
outside the control of ManageMyHealth™.